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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricardo Majano

July 22, 2025

5  out of  5
rating by Ricardo Majano
"I had an outstanding experience working with Jenny Samelak at State Farm! From the moment she called me, she was friendly, knowledgeable, and incredibly helpful. She took the time to understand exactly what I needed and found me a fantastic deal on both home and auto insurance. Jenny made the process simple and stress-free, and I genuinely felt like she had my best interest at heart. It’s rare to find someone so dedicated, responsive, and professional. If you’re looking for someone who truly goes above and beyond for their clients, Jenny is the one to call. Highly recommend her to anyone looking for top-notch service and great coverage!"
We responded:
"Ricardo, your kind words are appreciated. Our customer-centric approach has been a core value since our inception. Welcome to the Farm! Please do not hesitate to contact us if you require further assistance."
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Dawn

July 21, 2025

5  out of  5
rating by Dawn
"Switching to State Farm has saved us so much money on our monthly insurance bill! Shauna D. truly cares about the people she helps! Not only is she super knowledgeable, but I feel like I've made a friend every time we talk! Thank you Shauna and thank you State Farm for caring, saving us money, and covering our most prized possessions!"
We responded:
"We appreciate your recognition of Shauna's exceptional service. Your review highlights our commitment to customer satisfaction, and we are pleased to have met your expectations. Should you require any further assistance, please do not hesitate to contact us.."
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Christie Miller

July 17, 2025

5  out of  5
rating by Christie Miller
"There is nothing worse than getting into and accident and being terrified of what is going to happen next. What am I going to do, how am I going to afford to get a car, this is going to financially ruin me etc..... I have been through this a few times and Michael has seen me at my worst. With his guidance and reassurance I was able to navigate confidently through the process and guess what, it was all alright. I honestly do not think I could have done it on my on and I appreciate everything he has done for me over the years. I would not have another insurance agent because I know no one can replace Michael and all he has helped me with over the years. Hats off to you Michael!!!!!!"
We responded:
"Christie, we appreciate your feedback. It was a pleasure assisting you."
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Lavern helmuth

July 16, 2025

5  out of  5
rating by Lavern helmuth
"We had a good experience with Shauna, be sure to reach out to her for an insurance quote"
We responded:
"Lavern, we appreciate you taking the time to review our office. Please do not hesitate to contact us if you require any further assistance in the future."
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L E

July 15, 2025

5  out of  5
rating by L E
"This office has been so patient and helpful with transferring our policies over from another state. Hats off to Shauna for always being on top of things and following up with us when we missed details. Her professional personality and understanding our needs exactly at the right time made us feel welcome to the new area. Thank you so much for everything!!!"
We responded:
"We appreciate your feedback regarding our office and are pleased to have assisted you."
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L.L S

July 2, 2025

1  out of  5
rating by L.L S
"I have had State Farm insurance for over 20 years. I have it for both my vehicles and my life insurance. This is by far the WORST office I’ve had to deal with! Michael Frymeyer isn’t hands on and will ignore issues that’re caused by his staff. That’s real great your employee has been fired but she almost had my LIFE INSURANCE (that I’ve had for over 20 years) cancelled along with my vehicle insurances. MICHAEL FRYMEYER YOU SIR ARE FIRED!! Transferred my policies as soon as I got off the phone!!"
We responded:
"Sorry you feel that way. We try to notify customers in a timely fashion when bills are past due. I did see where you did not want to call the office and my rep text you. As always any customer that wishes to speak with me only needs to call and request it. Have a safe holiday."
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Robert Zielonka

June 25, 2025

5  out of  5
rating by Robert Zielonka
"Shauna was awesome every step of the way working with us on our home and auto insurance. Thanks Again"
We responded:
"We appreciate your time in considering our business, and we are glad you took the time to look. Our goal is to consistently deliver excellent service for everyone. The team is dedicated to ensuring every aspect of our business meets the highest standards. We value your feedback and use it to continually improve and meet customer needs. "
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Karen Simpson

June 16, 2025

5  out of  5
rating by Karen Simpson
"I want to Thank Riley for making my switch to State Farm so easy and simple and fun he was a pleasure to talk to and super sweet and I look forward to talking to him again Thanks again Riley Keep up the good work."
We responded:
"We appreciate you taking the time to review our office. Your feedback is valuable and helps us improve. We're delighted to have had the opportunity to assist you. We're always striving to provide the best possible service. We hope to have the pleasure of working with you again soon. "
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Carolyn Campbell

June 10, 2025

5  out of  5
rating by Carolyn Campbell
"Miss Shaun was super helpful, friendly and easy to talk to."
We responded:
"Carolyn, thank you for the review and welcome to the farm!"
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Terence Shine

June 8, 2025

5  out of  5
rating by Terence Shine
"Putting our home and auto insurance together with State Farm's Jenny Samelak was seamless. Great deal and it really is different when you work with State Farm, especially at this agency."
We responded:
"Terence, thank you for the review. Jenny does a great job. Please let us know if you need anything. Michael"
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Jim Baughman

June 2, 2025

5  out of  5
rating by Jim Baughman
"I have been a customer for 5 years. I switched from Geico. Best choice I could have made. The entire staff is amazing and always treat you well.... Special thanks to Kari who is so patient knowledgeable and thorough. She is a rockstar!"
We responded:
"Jim, thank you for the review. We are here to help!"
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Joshua Bristow

May 22, 2025

5  out of  5
rating by Joshua Bristow
"As a soldier stationed at Fort Campbell, I was tied up with nearly two weeks of constant field training and couldn’t respond right away. Shauna Deatherage was incredibly patient and understanding throughout the delay. When I was finally able to follow up, she walked me through everything with professionalism and care, giving me a full breakdown of the quotes I qualified for. Her service was outstanding, and it made the whole process much easier on my end. Highly recommend this State Farm office—especially if you’re military and need someone who understands the demands of your schedule."
We responded:
"Joshua, we love to hear about the great things our team is doing. Thank you for letting me know. We are always a phone call away."
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austin amobi

May 7, 2025

5  out of  5
rating by austin amobi
"Jane was great! She helped set up DSS and I love my discounts"
We responded:
"Austin, thank you for the review."
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Melanie Martinez Yambot

May 7, 2025

5  out of  5
rating by Melanie Martinez Yambot
"While I was living in South Korea, I was shopping for a house and we needed insurance. With Jennifer R Samelak, we were able to get the insurance we needed on our new home in TN. Thanks for making that part of thr process very smoothly."
We responded:
"Melanie, thank you for letting us know. Jennifer works very hard to insure customers new or returning to Clarksville have the easiest transition possiable. Please let us know if you need anything in the future."
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Todd OB

April 11, 2025

5  out of  5
rating by Todd OB
"Jennifer R. Samelak did a tremendous job. She was very professional and more so patient with me. I appreciate everything she did for us and the savings are GREAT. Thank you"
We responded:
"Todd, welcome to the Farm. Thanks for letting us help you. Please reach out if you need anything. Michael"
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Fran Leon Guerrero

March 31, 2025

5  out of  5
rating by Fran Leon Guerrero
"Kari was very polite and customer service ready to handle my question. Her response was very assuring and calming. She is certainly a true customer service representative. Thank you Kari and State Farm."
We responded:
"Fran, thank you for allowing us to be you insurance office. We take our customer service very serious. Thanks agian for giving my team a shout out!"
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roger thompson

March 25, 2025

5  out of  5
rating by roger thompson
"my move to state farm car and home insurance is one of the best personal moves I have made in years. I wish I had made this move years ago."
We responded:
"Roger, thank you for the review."
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Benjamin Hibbard

March 24, 2025

5  out of  5
rating by Benjamin Hibbard
"Always helping get the best service at affordable pricing. Shauna is friendly and has a great personality. I've been with state farm for years and will be for plenty more."
We responded:
"Benjamin, thank you!"
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Chris Kon

February 7, 2025

5  out of  5
rating by Chris Kon
"I recently started a renters insurance policy. I am very happy with the coverage and the cost. The online process was simple and easy to navigate. Today (2/7/2025) I received a call and a text from Jenny, regarding a concern with my mailing address. The phone call only took a couple of minutes, and within 10 minutes I received another text with an update from Jenny that the address issue was fixed. This level of service exceeded my expectations. Thank you very much and keep up the great work."
We responded:
"Chris, thanks for giving Jenny a shout out. She does a great job, and I know she will continue to help with your account to make sure everything is the way it should be. Please let us know if anything is needed."
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Emily Cayson

February 5, 2025

5  out of  5
rating by Emily Cayson
"Jenny was very helpful and gave excellent customer service. She saved me money on my two policies. I would definitely recommend"
We responded:
"Emily, thank you for the review! I know Jenny is very passionate about providing the best coverage for her customers. Please let us know if we can assist further."
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Kota Gilleney

February 4, 2025

5  out of  5
rating by Kota Gilleney
"Shauna at Micheal Freemyers State Farm Insurance is amazing! Her customer service is on point and she was very welcoming! She was quick to answer any questions I had and in the end took care of everything we needed quickly and correctly!!!"
We responded:
"Kota, thank you very much for reviewing our office. Please keep us in mind if you need anything else."
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Jillian Grimaldi

January 22, 2025

5  out of  5
rating by Jillian Grimaldi
"Big thanks to Peyton Satterthwaite for helping us get our policy quickly and easily and being available any time to answer questions I had. Thanks, Peyton!"
We responded:
"Jillian, thank you for the review Peyton is a great addition to our team. I know he appreciates the shout out."
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Amber Myers

January 17, 2025

5  out of  5
rating by Amber Myers
"So I have been with State farm for 10 plus years and I have never not once with this office had any problems they are absolutely wonderful people they help you through anything and everything they possibly need to help you with their honest a good people and there is one name that I will have to call out and her name is Shawna she is absolutely amazing she has helped me through so much she has given me really good information through them she is helped me as much as she can possibly help me and she has gotten me where I needed to be if you ever need insurance this is the place to go to is the Michael freemeyer State farm they are absolutely wonderful and I couldn't be more happier with this company they're all very understanding and caring people they are sweet and they treat you just like family."
We responded:
"Amber, thank you for the review and for letting us be your insurance office."
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Dianne Altfillisch

December 20, 2024

5  out of  5
rating by Dianne Altfillisch
"Ashlynn is absolutely the most kind and helpful agent. She will work with you to find the best fit for any situation."
We responded:
"Dianne, I couldn't agree more. Ashlynn is great. Thank you for sharing the kind words. Please let us know if we can assist further."
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Ryan Duran

December 5, 2024

5  out of  5
rating by Ryan Duran
"State Farm at Michael Freemeyer’s office in Clarksville has been nothing shy of extraordinary to work with while getting my wife and I’s home and auto insurance covered. Our agent, Shauna, is amazing at what she does. The moment I walked in, I felt extremely welcomed. She answered all the questions I had for her and explained everything we were receiving in great detail to a level of basic understanding. Since getting fully covered with Shauna and State Farm, the communication channel is simple and efficient. I highly recommend going to Michael Freemeyer’s to get covered. They will be with you along every step of the way. Thank you to all the employees of State Farm at Michael Freemeyer’s Office!!"
We responded:
"Ryan, thank you for the great review! I hope we can stay top choice for your insurance and financial needs."